Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Eco Glow Ltd relationship with you in relation to this website.
The term “Eco Glow or “us” or “we” refers to the owner of the website whose registered office is Unit 2 Beverly Court, 26 Elmtree Road, Teddington, Middlesex, TW11 8ST United Kingdom. Our company registration number is 11046963. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
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Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
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Eco Glow Heating & Plumbing Ltd GENERAL TERMS & CONDITIONS
Parties, Definitions and interpretation in these terms and conditions (which are referred to in this document as “these terms”), “Customer” means the customer for whom the Works are to be carried out by Eco Glow Heating & Plumbing Ltd, (Eco Glow) “Contract” means the agreement between the customer and Eco Glow to carry out the works of which these terms form a part and (where these terms are a schedule to a signed agreement between the customer and Eco Glow (“the agreement”) the agreement, “works” means the works described in Eco Glow quotation and/or as referred to in Eco Glow work detail sheet or any other document or verbal contract issued by Eco Glow, as may be varied by agreement in writing between the parties.
For the purposes of these terms, “in writing” includes by email and any document which is set out in a handheld device and any signature on a handheld screen shall be treated as in writing. In these terms words importing the masculine gender also include the neuter and the feminine gender and words importing the singular number include also the plural number, where the context so requires.
General
2.1 The customer will be treated as an account customer or a non-account customer, according to Eco Glow reasonable discretion.
2.2 The Company intends to rely upon the written terms set out here and on the other side of this document. If you require any changes, please make sure you ask for these to be put in writing. In that way, we can avoid any problems surrounding what the Company and you the Customer is expected to do. These terms do not affect your rights under the Consumer Rights Act 2015 or any other consumer legislation.
2.3 Nothing in this contract is intended to confer on any person any right to enforce any term which that person would not have but for the contracts (rights of third parties act 1999.) Accordingly, a person who is not a party to this contract shall have no rights under that act to enforce any of its terms, but this does not affect any right or remedy of such person which exists or is available apart from that act.
Quotations and variations to the price
3.1 Any quotation by Eco Glow is subject to withdrawal by Eco Glow at any time before receipt of an unqualified acceptance from the customer and shall be deemed to be withdrawn unless so accepted within 28 days from its date.
3.2 When any works are instructed by the customer for Eco Glow, the customer will either be given an hourly labour rate card or a fixed cost labour price (including or not including materials). The hourly rate card will always consist of a minimum of one hour’s labour. Labour costs will only constitute a fixed cost if agreed either verbally or in writing by Eco Glow.
3.3 Eco Glow reserves the right to charge a fee for the collection of materials from its supplier. All such charges will be discussed and agreed in writing with the customer prior to collection of any materials. If the collection occurs whilst Eco Glow is on site, the time taken will be treated as an addition to the works and charged at the relevant rate or alternatively a collection fee may be applied on agreement with the customer. If the materials are ordered for subsequent collection and delivery, a charge may be made by Eco Glow. Materials will be supplied at cost net after Eco Glow’s discounts plus Eco Glow’s normal mark-up to cover handling, stock maintenance, etc.
3.4 Eco Glow standard rate cards are subject to change at any point and may alter on availability and location of works although the standard rate card applies to the majority of works undergone by Eco Glow. The standard rate may also alter depending on agreed pricing for account customers of Eco Glow. If this is the case the customer may choose to withdraw from the contract or continue.
3.5 The price payable by the customer is calculated as specified in paragraph 3 above. Unless otherwise stated, the price and all quotations provided by Eco Glow are shown inclusive of value added tax.
3.6 In some instances, further works may only become apparent to be required once the accepted works have commenced. This can be due to unforeseen circumstances not visible or known at the point of the original quotation/estimate. Any alteration to an original specification will be quoted either verbally or written and must be accepted before the works continue.
The Works
All descriptions, illustrations etc. contained in any catalogues, price lists or advertisements, or otherwise communicated to the customer, are intended merely to present a general idea of the works and nothing contained in any of them shall form a part of the contract.
Payment
5.1 Non-Account Customers: Payment by the customer is due on satisfactory completion of the works. Payment must be made on such completion.
5.2 Account Customers: Eco Glow will seek to submit invoices to the customer within 14 days of completion of the works and, subject to paragraph 7 below, payment must be made by the customer within 30 days after the date of issue of the invoice.
5.3 Snagging: Where the works have been completed subject to snagging, : Payment is due on satisfactory completion of the installation. The purchaser shall not be entitled by reason of any alleged minor defect to withhold more than a proportionate amount of the sum due and the customer must provide access to Eco Glow without delay to enable the snagging to be finalised.
5.4 Where the Customer is represented by a third party (such as a managing agent, contractor or other representative), in the event of non-payment by the customer, the third party will be responsible for payment unless Eco Glow has agreed otherwise in writing.
5.5 Eco Glow shall be entitled to interest on a daily basis on any amount not paid on the due date for payment from such due date until payment in full at 3% per annum above the Bank of England base rate at the relevant time.
5.6 Eco Glow shall not be required to issue or deliver any certificates, guarantees or other similar documents regarding the Works until payment has been made in full.
5.7 Some works estimated/quoted by Eco Glow will be subject to a deposit payment before works are undertaken for the customer. This deposit amount will be 50% of the quoted/estimated works incl VAT and the final 50% will be due on completion of the works undertaken. This is to cover larger material costs ordered by Eco Glow prior to works. This will apply to service such as full installation works for central heating, electrical, bathrooms, roofing & more. We will always endeavour to protect your deposit by giving you the option to pay by credit card.
Commencement and Completion Dates
Dates specified for the commencement and completion of the works are estimates only.
Eco Glow shall use all reasonable endeavours to ensure that it will attend on the date and time agreed. However, it accepts no liability in respect of non-attendance or late attendance on site or for the late or non-delivery of materials.
Time shall not be of the essence of the contract except as provided in paragraph 15 below.
Inspection of Works -The customer shall inspect the works as far as it is reasonably possible to do so immediately upon their completion (though failure to countersign the relevant works detail sheet shall not imply rejection of the Works) and if it considers that the works or any part thereof are not in accordance with the contract, it shall be as soon as reasonably possible from the date of inspection to give detailed notice in writing thereof.
Indemnity -The customer shall indemnify Eco Glow for its reasonable losses resulting from a breach of the customer’s obligations, undertakings, representations and warranties in connection with this contract. Access-The customer shall provide clear access to enable Eco Glow to undertake the works and will make all necessary arrangements with the proper persons or authorities for any traffic controls and signals or other permits or permissions required in connection with the carrying out of the works including planning permissions. The customer will at all times provide a safe working environment for Eco Glow and its employees, agents, and sub-contractors for the purposes of carrying out the works.
Where applicable to drainage works, the customer will provide, if possible, a plan showing drain layout. If this is not available, Eco Glow reserves the right to render additional charges at the relevant applicable rate in accordance with paragraph 3.2 above if blockages occur in drains not covered by the specifications or if it is necessary to trace unidentified drains to complete the works. The customer must obtain any permission for Eco Glow to proceed over property belonging to third parties if this is necessary for the proper execution of the works and shall obtain any permission necessary to carry out work on property belonging to third parties. The customer shall indemnify Eco Glow against all claims of whatsoever nature made by third parties arising out of the presence of Eco Glow its employees, agents or sub-contractors on the customer’s property save where such claim results directly from negligence on Eco Glow Ltd part. The customer shall be liable to Eco Glow for all reasonable loss or damage whether direct, indirect, or consequential which is suffered by Eco Glow as a result of failure or delay by the customer in performing the obligations referred to above.
Defects - Subject to paragraph 8 above and the exclusions listed below, Eco Glow undertakes to repair or make good any defect in completed work which appears within 12 months of completion of the same to the extent that such defect arises from a breach of Eco Glow obligations under this contract and provided that details of the defect are notified by the customer to Eco Glow in writing within such period and that Eco Glow and its insurers are given the opportunity of inspecting the work and the alleged defect. This undertaking shall only apply to work carried out and completed and invoiced by Eco Glow and which is paid for by the customer by the due date for payment ascertained in accordance with paragraph 5 above. If Eco Glow’s returns to the site at the customer’s request to review a claim under this undertaking and it transpires that the defect had not arisen as a result of a breach of this contract on the part of Eco Glow, Eco Glow reserves the right to charge the customer for the visit at its standard rate as per paragraph 3 above. Eco Glow. reserves the right not to carry out any work under this paragraph 13 where the customer cannot evidence that the work was originally carried out and completed by Eco Glow or where payment has not been made in full for such work.
Exclusions are: Any system’s, structure, parts/materials not originally installed by Eco Glow. Except where we have been negligent, any recall arising from circumstances or factors known to the customer but not notified or disclosed to Eco Glow prior to the work having been undertaken. Defects resulting from misuse, wilful act, or faulty workmanship by the customer or anyone working for or under the direction of the customer (other than Eco Glow). Structural defects encompassing but not limited to subsidence and its resultant effect unless caused by Eco Glow employees or agents. Any previous works undertaken by Eco Glow that has been affected by any other outside force out of Eco Glow control. Any work where Eco Glow has not been negligent and stated either verbally or written that the work to be undertaken is not advisable and another option is recommended. For example, the instruction from the customer to attempt to repair an object, system, part that Eco Glow has advised to replace for a more cost effective and reliable outcome. Force Majeure Eco Glow will use all reasonable endeavours to carry out the Works on the agreed dates but shall not be under any liability to the customer if it should be either impossible or impracticable to carry out the works on the agreed dates or at all, by reason of strike, lock out, industrial dispute, act of god or any other event or occurrence beyond Eco Glow’s control.
Customer’s Liability - The customer shall be liable for: Any loss, damage, or injury, whether direct or indirect or consequential, resulting from failure or delay in the performance of the customer’s obligations under these terms. Providing all necessary power and a clean water supply for Eco Glow use in the execution of the contracted works.
Cancellation- If the customer cancels the contract without Eco Glow’s consent other than pursuant to paragraph 3.1 above or we are not alleged to be in breach of the contract, the customer shall indemnify Eco Glow Ltd for its reasonable losses.
Removal of Waste- Materials unless agreed in writing between the parties, the customer will be responsible for the removal from site of all waste materials resulting from the works.Frozen Pipes- Eco Glow will not be liable for any fracture found in pipework due to freezing. EcoGlow will not guarantee to clear blockages occurring in the same frozen pipe or drains.
Asbestos-Eco Glow will not carry out any works or continue works in the instance asbestos is found to be present or suspected to be present.
Pipe Work- Blockages- Eco Glow will not be liable for any reoccurrence of pipework blockages/waste pipe blockages, in any pipework previously worked on even within a 12-month period. By using EcoGlow you automatically accept and adhere to the above Terms & Conditions.
Eco Glow Heating & Plumbing Ltd GENERAL TERMS & CONDITIONS Parties, Definitions and Interpretation in these terms and conditions (which are referred to in this document as “these terms”), “Customer” means the customer for whom the Works are to be carried out by Eco Glow Heating & Plumbing Ltd, (Eco Glow) “Contract” means the agreement between the Customer and Eco Glow to carry out the Works of which these terms form a part and (where these terms are a schedule to a signed agreement between the Customer and Eco Glow (“the Agreement”) the Agreement, “Works” means the works described in Eco Glow estimate and/or as referred to in Eco Glow Work Detail Sheet or any other document or verbal contract issued by Eco Glow, as may be varied by agreement in writing between the parties. For the purposes of these terms, “in writing” includes by email and any document which is set out in a handheld device and any signature on a handheld screen shall be treated as in writing. In these terms words importing the masculine gender also include the neuter and the feminine gender and words importing the singular number include also the plural number, where the context so requires.
General
2.1 The Customer will be treated as an Account Customer or a Non-Account Customer, according to Eco Glow reasonable discretion.
2.2 All estimates either verbal or written given by Eco Glow, all orders and instructions given by the Customer, and all work authorisations, are governed by these terms. They supersede any other terms appearing elsewhere and override and exclude any other terms stipulated or incorporated or referred to by the Customer, whether in the order or instructions or in any negotiations or in any course of dealing established between Eco Glow and the Customer, except where these terms are a schedule to a signed Agreement between the Customer and Eco Glow, in which event these terms apply only to the extent not inconsistent with that Agreement.
2.3 The Customer acknowledges that Eco Glow has not made any representations (other than any expressly stated in the Contract and/or in Eco Glow estimate) which have induced it to enter into the Contract and the Contract shall constitute the entire understanding between the Customer and Eco Glow for the performance of the Works (and detailed in paragraph 4 below).
2.4 No modification to the Contract shall be effective unless made by an express written agreement or email exchange between the parties. The signing on behalf of Eco Glow of any documentation of the Customer shall not imply any modification of the Contract.
2.5 Nothing in this Contract is intended to confer on any person any right to enforce any term which that person would not have but for The Contracts (Rights of Third Parties) Act 1999. Accordingly, a person who is not a party to this Contract shall have no rights under that Act to enforce any of its terms, but this does not affect any right or remedy of such person which exists or is available apart from that Act.
Estimates and variations to the price
3.1 Any estimate by Eco Glow is subject to withdrawal by Eco Glow at any time before receipt of an unqualified acceptance from the Customer and shall be deemed to be withdrawn unless so accepted within 28 days from its date.
3.2 Unless otherwise specified by Eco Glow in the relevant estimate, an estimate is not a firm or fixed price quotation even if it shall be called a quotation unless otherwise specified by Eco Glow. It is an estimate of the minimum cost of the Works, based on the information made available to Eco Glow. Eco Glow final price will be calculated on the basis specified in the estimate, if any, or, if none, in accordance with Eco Glow standard Account Rate Card applicable at the time the Works are carried out and may be increased above (but not reduced below) the specified price. Furthermore, Eco Glow reserves the right to increase the price before carrying out the Works by an amount equivalent to any increase to Eco Glow in the cost of relevant materials, labour, equipment hire or transport since the date upon which Eco Glow estimate, written, emailed or oral, was given, say that if this would increase the estimated price by more than 10%, the Customer may cancel the Contract provided it does so before the Works are begun, any relevant materials are ordered or any relevant equipment is hired.
3.3 When any works is instructed by the Customer for Eco Glow to undertake. The Customer will either be given an hourly labour rate card or a fixed cost labour price (including or not including materials). The hourly rate card will always consist of a minimum of one hour’s labour & per 15 min price increments thereafter depending on the time spent. Labour costs will only constitute a fixed cost if agreed either verbally or in writing by Eco Glow.
3.4 Eco Glow reserves the right to charge a fee for the collection of materials from its supplier. If the collection occurs whilst Eco Glow is on site, the time taken will be treated as an addition to the Works and charged at the relevant rate or alternatively a collection fee may be applied at the “companies” discretion. If the materials are ordered for subsequent collection and delivery, a charge may be made by Eco Glow. Materials will be supplied at cost net after Eco Glow’s discounts plus Eco Glow’s normal mark-up to cover handling, stock maintenance, etc.
3.5 Eco Glow standard rate cards are subject to change at any point and may alter on availability and location of works although the standard rate card applies to the majority of works undergone by Eco Glow. The standard rate may also alter depending on agreed pricing for Account Customers of Eco Glow.
3.6 The price payable by the Customer is calculated as specified in paragraph 3 above. Unless otherwise stated, the price and all estimates provided by Eco Glow are shown exclusive of Value Added Tax which will be payable in addition where properly chargeable.
3.7 In some instances, further works may only become apparent to be required once the accepted works have commenced. This can be due to unforeseen circumstances not visible or known at the point of the original quotation/estimate. Any alteration to an original specification will be quoted either verbally or written and must be accepted before the works continue.
The Works
All descriptions, illustrations etc. contained in any catalogues, price lists or advertisements, or otherwise communicated to the Customer, are intended merely to present a general idea of the Works and nothing contained in any of them shall form a part of the Contract.
Payment
5.1 Non-Account Customers: Payment by the Customer is due on immediate completion of the Works. Payment must be made on such completion.
5.2 Account Customers: Eco Glow will seek to submit invoices to the Customer within 14 days of completion of the Works and, subject to paragraph 7 below, payment must be made by the Customer within 30 days after the date of issue of the invoice.
5.3 Snagging: (Account customers only) Where the Works have been completed subject to snagging, 95% of all amounts outstanding must be paid on such completion and the Customer must provide access to Eco Glow without delay to enable the snagging to be finalised. The balance of 5% will become payable upon the finalisation of the snagging or, if access has not been made available to carry out the snagging within 14 days of completion, at the expiry of such 14-day period.
5.4 Where the Customer is represented by a third party (such as a managing agent, contractor, or other representative), in the event of non-payment by the Customer, the third party will be responsible for payment unless Eco Glow has agreed otherwise in writing.
5.5 Eco Glow shall be entitled to interest on a daily basis on any amount not paid on the due date for payment from such due date until payment in full at 4% above the Bank of England base rate at the relevant time.
5.6 Eco Glow shall not be required to issue or deliver any certificates, guarantees or other similar documents regarding the Works until payment has been made in full.
5.7 Some works estimated/quoted by Eco Glow will be subject to a deposit payment before works are undertaken for the Customer. This deposit amount will be 50% of the quoted/estimated works incl VAT and the final 50% will be due on completion of the works undertaken. This is to cover larger material costs ordered by Eco Glow prior to works. This will apply to service such as Full Installation Works for central heating, electrical, bathrooms, roofing & more.
Commencement and Completion Dates - Dates specified for the commencement and completion of the Works are estimates only. Eco Glow Shall use all reasonable endeavours to ensure that it will attend on the date and time agreed. However, it accepts no liability in respect of non-attendance or late attendance on site or for the late or non-delivery of materials. Time shall not be of the essence of the Contract except as provided in paragraph 15 below.
Inspection of Works- The Customer shall inspect the Works as far as it is reasonably possible to do so immediately upon their completion (though failure to countersign the relevant Works Detail Sheet shall not imply rejection of the Works) and if it considers that the Works or any part thereof are not in accordance with the Contract, it shall within 1 day from the date of inspection give detailed notice in writing thereof. In the absence of any such notice, the Works shall be conclusively presumed to be complete and free from any defect which would be apparent on reasonable examination.
Indemnity-The Customer shall indemnify Eco Glow against all actions, suits, claims, demands, losses, charges, costs, and expenses which Eco Glow Ltd. may suffer or incur in connection with a claim by any third party resulting from a breach of the Customer’s obligations, undertakings, representations, and warranties in connection with this Contract.
Whole agreement and Exclusion of liability-These terms set out Eco Glow entire liability in respect of the Works and Eco Glow liability under them shall be in lieu and to the exclusion of all other warranties, conditions, terms, and liabilities, expressed or implied, in respect of the Works and the quality thereof.
Limitation of Liability, and Liability of Eco Glow Ltd.
Eco Glow liability shall be limited to
10.1the repair or making good of any defect pursuant to its undertaking in paragraph 13 below and subject always to paragraph 7 above.
10.2liability for death or personal injury resulting from negligence in the course of performing Eco Glow’s duties.
10.3the reasonable costs of repair or reinstatement of any loss or damage to the Customer’s property if such loss or damage results from Eco Glow’s negligence or that of its employees, agents or sub-contractors and the Customer incurs such costs.
Access
The Customer shall provide clear access to enable Eco Glow to undertake the Works and will make all necessary arrangements with the proper persons or authorities for any traffic controls and signals or other permits or permissions required in connection with the carrying out of the Works including planning permissions. The Customer will at all times provide a safe working environment for Eco Glow and its employees, agents, and sub-contractors for the purposes of carrying out the Works. Where applicable to drainage works, the Customer will provide, if possible, a plan showing drain layout. If this is not available, Eco Glow reserves the right to render additional charges at the relevant applicable rate in accordance with paragraph 3.2 above if blockages occur in drains not covered by the specifications or if it is necessary to trace unidentified drains to complete the Works. The Customer must obtain any permission for Eco Glow to proceed over property belonging to third parties if this is necessary for the proper execution of the Works and shall obtain any permission necessary to carry out work on property belonging to third parties. The Customer shall indemnify Eco Glow against all claims of whatsoever nature made by third parties arising out of the presence of Eco Glow its employees, agents or sub-contractors on the Customer’s property save where such claim results directly from negligence on Eco Glow Ltd part. The Customer shall be liable to Eco Glow for all loss or damage whether direct, indirect, or consequential which is suffered by Eco Glow as a result of failure or delay by the Customer in performing the obligations referred to above.
Defects
Subject to paragraph 8 above and the exclusions listed below, Eco Glow undertakes to repair or make good any defect in completed work which appears within 12 months of completion of the same to the extent that such defect arises from a breach of Eco Glow obligations under this Contract and provided that details of the defect are notified by the Customer to Eco Glow in writing within such period and that Eco Glow and its insurers are given the opportunity of inspecting the work and the alleged defect. This undertaking shall only apply to work carried out and completed and invoiced by Eco Glow and which is paid for by the Customer by the due date for payment ascertained in accordance with paragraph 5 above. If Eco Glow’s returns to the site at the Customer’s request to review a claim under this undertaking and it transpires that the defect had not arisen as a result of a breach of this Contract on the part of Eco Glow, Eco Glow reserves the right to charge the Customer for the visit at its standard rate as per paragraph 3 above. Eco Glow. reserves the right not to carry out any work under this paragraph 13 where the Customer cannot evidence that the work was originally carried out and completed by Eco Glow. or where payment has not been made in full for such work. Exclusions are: – Parts and materials will be provided only with the benefit of the manufacturer’s / supplier’s guarantee and are not guaranteed by Eco Glow. Eco Glow will not be liable for any costs associated with the replacement or repair of a defected part/materials and this must be taken up with the manufacturers directly.– Any system’s, structure, parts/materials not originally installed by Eco Glow.– Any recall arising from circumstances or factors known to the Customer but not notified or disclosed to Eco Glow prior to the work having been undertaken.– Defects resulting from misuse, wilful act, or faulty workmanship by the Customer or anyone working for or under the direction of the Customer (other than Eco Glow).– Structural defects encompassing but not limited to subsidence and its resultant effect.– Any previous works undertaken by Eco Glow that has been affected by any other outside force out of Eco Glow control.– Any work where Eco Glow has stated either verbally or written that the work to be undertaken is not advisable and another option is recommended. For example, the instruction from the Customer to attempt to repair an object, system, part that Eco Glow has advised to replace for a more cost effective and reliable outcome.
Force Majeure-Eco Glow will use all reasonable endeavours to carry out the Works on the agreed dates but shall not be under any liability to the Customer if it should be either impossible or impracticable to carry out the Works on the agreed dates or at all, by reason of strike, lock out, industrial dispute, act of god or any other event or occurrence beyond Eco Glow’s control
Customer’s Liability-The Customer shall be liable for:– Any loss, damage or injury, whether direct or indirect or consequential, resulting from failure or delay in the performance of the Customer’s obligations under these terms.– Providing all necessary power and a clean water supply for Eco Glow use in the execution of the contracted works.– The safety of both plant and machinery belonging to or hired in by Eco Glow or its employees, agents or sub-contractors and shall indemnify Eco Glow against its loss, theft or damage.
Cancellation
15.1- If the Customer cancels the Contract without Eco Glow’s consent other than pursuant to paragraph 3.2 above, the Customer shall indemnify Eco Glow Ltd against all loss, damage, claims or actions arising out of such cancellation unless otherwise agreed in writing, and for the avoidance of doubt any such cancellation is without prejudice to Eco Glow’s right to payment in accordance with paragraph 5 above.
15.2 If the Customer wishes to cancel an appointment for a visit by Eco Glow, the Customer will incur a cancellation fee of 50% of the quoted fixed labour cost or 50% of the quoted first hour’s labour min charge depending on which applies, if the cancellation is made less than 24 hours.
15.3 In instances when the appointment for a visit from Eco Glow has been made by a third party (managing agent, landlord) who is not arranging the access at the property, but has instructed the works. Cancellations or no access will still be subject to our cancellation policy as stated in the above paragraphs.
15.4 In accordance with paragraph 5.7 above, should the Customer cancel an appointment booked for an accepted estimate post deposit payment and less than 14 days’ notice; the company reserves the right to retain the deposit and any labour costs associated with cancellation in accordance with paragraph 15.3 above.
Removal of Waste Materials - Unless agreed in writing between the parties, the Customer will be responsible for the removal from site of all waste materials resulting from the Works.
Frozen Pipes- Eco Glow will not be liable for any fracture found in frozen pipes attended by Eco Glow will not guarantee to clear blockages occurring in a frozen pipe or drains.
Asbestos- Eco Glow will not carry out any works or continue works in the instance asbestos is found to be present or suspected to be present.
Pipe Work Blockages- Eco Glow will not be liable for any reoccurrence of pipework blockages/waste pipe blockages, in any pipework previously worked on even within a 12-month period.
Waiver, Variation etc.-No waiver by Eco Glow of any breach by the Customer shall operate as a waiver of any preceding or subsequent breach by the Customer. No variation shall be effective against Eco Glow unless sanctioned in writing by Eco Glow. No forbearance or delay on Eco Glow’s part shall prejudice Eco Glow’s rights and remedies under this Contract. By using Eco Glow, you automatically accept and adhere to the above Terms & Conditions.
